If for any reason the customer is not satisfied with an order, items can be returned within 14 days from the date of receipt of the goods.
Removing the item's security seal prevents it from being returned.
Reason | Return | How to proceed |
Change Size | Gratis |
How to change size, color or article:
|
Change Color | Gratis | |
Change Article | Gratis | |
Refund | € 10 |
How to refund:
|
Refunds will be made after receipt, verification and acceptance of the goods. For orders paid by credit card the amount refunded will be available in about 10 days. In the case of payment via Paypal the amount will be returned to the original account. In the case of cash payment you will need to provide your IBAN to make a transfer in your favor. |
Reason | Return | How to proceed |
Change Size | * |
How to change size, color or article:
|
Change Color | * | |
Change Article | * | |
Refund | * |
How to refund:
|
*The return management costs are charged to the customer. In the case of a refund, we will refund the total amount paid during the purchase. Refunds will be made after receipt, verification and acceptance of the goods. For orders paid by credit card the amount refunded will be available in about 10 days. In the case of payment via Paypal the amount will be returned to the original account. In the case of cash payment you will need to provide your IBAN to make a transfer in your favor. |